Payment Methods

QuickBox Pro accepts payments through two gateways — Stripe (credit and debit cards) and PayPal (linked PayPal account). You can link either, both, or neither at any time. This page covers what linking a method actually does, what it doesn’t, and how to choose between gateways at checkout.

Manage payment methods

Add, replace, or set the default for new purchases.

Open Payment Methods

Preferences

Toggle PayPal Manual Payment Mode and credit auto-apply.

Open Preferences

Stripe vs PayPal at a glance

Aspect	Stripe	PayPal
What you link	A credit or debit card	Your PayPal account
Initial purchase	Stripe-hosted checkout (PCI-compliant)	Redirect to PayPal to confirm
Auto-renewal	Yes — by default	Yes — by default. Optionally use Manual Payment Mode for invoices instead.
Credits on renewals	Yes — auto-apply available	Only when Manual Payment Mode is on
Coupons on renewals	Use credits for renewals; coupons are for initial purchase	Only when Manual Payment Mode is on
Receipts and invoices	Hosted invoices with downloadable PDFs	PayPal sends its own confirmation; invoices visible in dashboard order history

Recommended setup

For the most hands-off experience, link a Stripe card and enable Auto-Apply Credits to Renewals in Preferences. Stripe will automatically apply any available site credits before charging your card.

Linking a payment method vs. having an active subscription

This is the single most important distinction on this page. Linking a payment method and having an active subscription are two separate things.

🔗 Linking a method

You add Stripe or PayPal to your account so QuickBox Pro can use it for future purchases. No money moves. No subscription is created.

🔁 Having an active subscription

A specific gateway is charging you on a recurring schedule for a specific license. The subscription is tied to that gateway and that gateway only.

A few practical consequences:

You can have both Stripe and PayPal linked simultaneously. That is supported and normal.
You can have zero payment methods linked and still hold a lifetime license.
An active subscription only renews through the gateway it was created on. Adding a second payment method to your account does not redirect existing renewals.
Setting a “default payment method” only affects new purchases — it does not change how existing subscriptions renew.

Subscriptions cannot be migrated between gateways

If you have an active Stripe subscription and you want to switch to PayPal (or vice versa), you must cancel the existing subscription and start a new one with the other gateway. See Subscriptions for the full procedure.

Choosing a payment method at checkout

If you have both Stripe and PayPal linked, the checkout page asks you to choose which gateway runs this specific purchase. The choice is per-purchase, and it is locked in for the lifetime of the subscription it creates.

The picker behaves like this:

You go to checkout for a new subscription or one-time purchase.
If both methods are linked, you see a Stripe / PayPal toggle.
Whichever you pick is the gateway that creates the subscription. That subscription’s renewals will charge that gateway only.

If you only have one method linked, the picker is hidden and your linked gateway is used automatically.

The default payment method is a hint, not a contract

Your dashboard shows a “default payment method” — that is the method most recently linked or selected as default. It influences what’s pre-selected at checkout, but it does not change how your existing active subscriptions renew. Each subscription remembers the gateway it was born on.

Updating, replacing, and removing a payment method

Stripe

You can update your card at any time from Payment Methods. The new card automatically becomes the default for any active Stripe subscriptions — Stripe will use it on the next renewal. If you replace a card while a payment is in retry, the next retry attempt uses the new card.

If you remove your only Stripe card while a Stripe subscription is active, Stripe will not be able to charge the next renewal. The subscription will then enter the grace period until you add a new card or cancel.

PayPal

PayPal works through a billing agreement linked to your PayPal account. If you change funding sources inside PayPal (e.g., switch to a different card or bank account inside your PayPal account), that change happens entirely on PayPal’s side and renewals continue normally.

If you unlink your PayPal account from QuickBox Pro while a PayPal subscription is active, the subscription’s billing agreement still exists on PayPal’s side and will keep charging until cancelled. To stop a PayPal subscription, cancel it from the dashboard — that revokes the billing agreement on PayPal’s side as well.

PayPal Manual Payment Mode

PayPal subscriptions have an optional Manual Payment Mode controlled in Preferences. The mode applies to all PayPal subscriptions on your account.

Mode	How renewals work	Credits and coupons on renewals
Auto-renew (default)	PayPal automatically charges the billing agreement on the renewal date.	Cannot be used at renewal — PayPal billing agreements lock the price when the subscription is created.
Manual Payment Mode	You receive an invoice before each renewal date. Pay it manually to renew.	Yes — credits and coupons can be applied each invoice.

Use Manual Payment Mode for credit flexibility

If you want to apply loyalty credits or coupons to PayPal renewals, enable PayPal Manual Payment Mode in Preferences. Each renewal becomes a one-time invoice you pay manually, which lets credits and coupons apply normally.

For the full credit and coupon mechanics — including the $0.01 PayPal minimum, point conversions, and Stripe auto-apply — see the Rewards guide.

Frequently asked

Yes. Having both linked is fully supported. At checkout you'll be asked which gateway to use for the new purchase. Each subscription you create stays on the gateway you picked at the time.

No. Each subscription is owned by exactly one gateway and only that gateway charges it. The other linked method stays dormant unless you create a new purchase and choose it.

Subscriptions remember the gateway and payment method that created them. Changing the default only affects new purchases. To move an existing subscription onto a different payment method, see the section above on updating Stripe cards (same gateway) or cancel and re-purchase to switch gateways.

Cancel your active subscription from the Subscriptions page — your access continues through the end of the period you already paid for. Before that period ends, purchase a new subscription with the other gateway. Your license access continues uninterrupted.

The subscription stays active until the next renewal date. When the gateway tries to charge and there is no method available, the renewal fails and the subscription enters the 72-hour grace period. Add a new payment method or pay the outstanding invoice within 72 hours to recover.

PayPal enforces a minimum transaction amount of $0.01. If credits or coupons reduce a PayPal order to $0.00, PayPal charges $0.01 anyway. Stripe processes $0.00 transactions normally. See the Rewards guide for the full explanation.

Do

Keep at least one payment method linked while a subscription is active.
Update Stripe cards as soon as you receive a replacement to avoid failed renewals.
Use Stripe + Auto-Apply Credits to Renewals for the most automated experience.
Switch to PayPal Manual Payment Mode if you want credits or coupons to apply at renewal.
Confirm which gateway your subscription is on by checking the <a href="/dashboard/subscriptions">Subscriptions</a> page.

Don't

Don't expect changing your default payment method to redirect existing subscription renewals — it won't.
Don't unlink your PayPal account before cancelling active PayPal subscriptions on the Subscriptions page.
Don't link both methods expecting the system to pick the cheaper or preferred one — at checkout, you choose.
Don't rely on PayPal Auto-renew if you regularly use credits or coupons — switch to Manual Payment Mode instead.