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DocsDiscord BotQBXWatcher — The QuickBox Discord Assistant

QBXWatcher

QBXWatcher is the assistant that lives in the QuickBox.IO Discord server. It answers questions about QuickBox Pro, links your Discord account to your license, checks the health of your own servers on request, and guides new members through onboarding.

You do not install QBXWatcher. It runs on our Discord server, and everything below happens inside Discord.

Start here

Join, verify, then link your server

Three steps unlock everything: join the Discord server, run /verify to prove your QuickBox Pro license, then run /server add so QBXWatcher can report on the box you actually run.


What it does

License verification

Links your Discord account to your QuickBox Pro license and grants the Verified role

Server status on request

Reports CPU, RAM, disk, uptime and installed apps for servers you have linked yourself

Support triage

Greets new support threads, suggests a matching answer, and flags misfiled posts

Documentation answers

Answers questions from the QuickBox knowledge base with the sources it used

Guided diagnostics

Walks you through app-specific troubleshooting against your linked server

Onboarding

Runs the vault and training-ground quest that introduces new members to the server

Community stats

Tracks achievements, leaderboards, and the QuickBox lore codex

Seven languages

Replies in English, German, Danish, Spanish, French, Portuguese, or Simplified Chinese


Three ways to talk to it

Slash commands

Type / in any channel and Discord shows the command list. Every command is documented in the Command Reference. Most replies are private to you unless you pass a show option.

Mentioning it

Mention the bot with a help keyword and it opens the help browser for you:

@QBXWatcher help @QBXWatcher help plex

The help keyword is recognised in every supported language, so hilfe, aide, ayuda, ajuda, and 帮助 work too.

Pasted CLI output is ignored

Lines that look like QuickBox CLI usage — qb help, qb —debug, and similar — do not trigger a mention response. You can paste terminal output into a thread without the bot jumping in.

Posting in a support forum

When you open a thread in one of the support forum channels, QBXWatcher greets it, tries to identify the app you are asking about, and posts what it found while you wait for a human. See Getting Help.


What verification unlocks

Anyone in the server can use the general commands. Commands that reach out to your server require the Verified role, because they act on credentials you supplied.

CapabilityBefore verifyingAfter verifying
Help, docs and Q&A
Available
Available
Version, changelog, lore, leaderboard
Available
Available
Server status, apps, uptime, snapshot
Blocked
Available for servers you linked
Remote speedtest
Blocked
Available
Guided app troubleshooting against your server
Documentation only
Live service and port checks
QuickSupport staff access toggle
Blocked
Available
Beta Squad application
Blocked
Available
Verification is a two-minute conversation

Run /verify and QBXWatcher opens a DM, asks for the email or username you use at v3.quickbox.io, and emails you a short code. Full walkthrough in Verifying Your License.


Choosing your language

QBXWatcher replies in your language. By default it follows your Discord client language; run /language to pick one explicitly.

LanguageNotes
English
Default fallback for any string not yet translated
Deutsch
Dansk
Español
Français
Português
简体中文
Auto (Discord)
Follows the language set in your Discord client
Help articles are English-only

Command replies, prompts, and buttons are translated. The application help topics the bot reads out are currently written in English only, and the bot says so when it shows one.


Privacy

Do

  • Link a server with /server add only if you want QBXWatcher to report on it
  • Use a read-only API key when linking — status commands never need write access
  • Keep replies private; most commands are private by default and only go public if you pass show
  • Use the hidden option to mask your hostname when you post output into a thread
  • Remove a server with /server remove when you decommission it

Don't

  • Do not paste an API key into a public channel — every credential prompt is a private modal or DM
  • Do not share show:true output that contains your hostname in a public thread
  • Do not leave QuickSupport enabled after a support session is finished
  • Do not assume the bot polls your server — it only reads when you run a command
QBXWatcher does not monitor your server on a schedule

It reads your server only when you run a command, and only against hosts you linked yourself. The one exception is the optional health alert you switch on yourself with /server alerts toggle:on, which sends you a DM.


FAQ

No. QBXWatcher runs on our Discord server. Status commands talk to the API your QuickBox dashboard already exposes, using a read key you provide when you link the server.
Discord privacy settings block DMs from server members by default in some configurations. Open the server menu, choose Privacy Settings, and turn on 'Allow direct messages from server members'. That setting affects only the QuickBox server. Then run /verify again.
No. Commands that touch your account or your server reply privately to you. Commands that support a 'show' option stay private unless you set show to true.
Answers come from the QuickBox knowledge base and this documentation site. The /ask command lists the sources it used and a confidence rating, so you can open the underlying page.
Verification runs in a DM once you start it with /verify in the server. Most other commands are run in the server so the bot can check your roles.
Report it with /bug-report submit, or say so in the thread — a human reads every support thread. Answers the bot posts in threads carry rating buttons so you can tell us the answer missed.

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